Set brazen goals.
Use the Deflection Point Drill when you want to forge a bold path that deflects from the status quo—shifting from the way things are to how they might be.
Deflection Point is a foundational drill for us, and we use it with pretty much every Think Wrong Collaboration—sometimes more than once—to help envision the change(s) we might want to create for/with our constituents. We like to kick off with this exercise to warm up the voices in the room and to set a collaborative tone for our work together.
Deflection Point is also a helpful standalone drill for any kind of strategic planning you are doing with your team.
Insights into the current state
Aspirations for a future state
Shared understanding and enthusiasm for change
Blue painters tape
Ask Wrong Thinkers to make a horizontal line on the wall with blue tape and label it the Predictable Path/Status Quo.
Given the challenge, ask participants to describe the current state of things (the good, the bad, and the ugly) by writing these brief descriptions down on Post-it notes. They should say aloud what they’ve written on their Post-it when they place it on the wall, under the blue line. Continue to generate Post-its until ideas are exhausted.
Ask Wrong Thinkers to create a new line, at a 45° angle, from the left end of the Predictable Path, and label it the Bold Path.
Ask Wrong Thinkers to describe the aspirational state of things (how they might want things to be), above the new blue line—again, using Post-its and saying aloud what they’ve written down. Continue until ideas are exhausted.
Ask Wrong Thinkers to share their observations about the Predictable Path and the Bold Path. You might also ask them to vote (using a hash mark or dot) on the three ideas they think are most compelling.
Encourage Wrong Thinkers to be as honest about the current state as they can—and as aspirational as possible about the bold path.
When to use the Drill
How to introduce the Drill
Tips for facilitating the Drill